Privacy Policy
Effective Date: 21 June 2025
VisitMaroochydore.com.au is owned and operated by Genetiqe Pty Ltd, ABN [insert ABN if you’d like it listed], based in Maroochydore, QLD. Your privacy is important to us, and we’re committed to protecting your personal information with the same care we’d expect for our own.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with us online.
1. What Information We Collect
We may collect the following types of personal and usage data:
- Personal Details: Your name, email address, phone number, location, and any other information you provide via contact forms, subscriptions, or bookings.
- Usage Information: Pages visited, links clicked, time spent, IP address, browser type, and referring pages—gathered via analytics tools and cookies.
- Marketing Preferences: Your communication and content preferences (when you opt-in to emails or newsletters).
- User-Generated Content: Comments, reviews, or images you submit to us.
2. How We Collect Information
We collect personal information in a few ways:
- Directly from you when you fill out forms, sign up for emails, or engage with us.
- Automatically via cookies and third-party analytics platforms like Google Analytics or Meta Pixel.
- From third parties (e.g., booking platforms, marketing tools) where you’ve given permission.
3. How We Use Your Information
We use the data to:
- Deliver and improve our website, content, and user experience.
- Communicate with you (updates, responses, newsletters, marketing—but only if you’ve opted in).
- Monitor site performance and detect technical issues or security threats.
- Meet our legal obligations and protect our legal rights.
We will never sell your personal information. That’s just not how we roll.
4. Cookies & Tracking
Like most websites, we use cookies and similar tech to:
- Understand how users interact with the site
- Personalise your experience
- Help us with analytics and content performance
You can disable cookies via your browser settings. The site will still work, but some features may feel a little less tailored.
5. Sharing Your Information
We may share your information with:
- Trusted third-party service providers (like hosting, analytics, or email tools) to help us run the site.
- Legal or regulatory authorities, only if required by law.
- Our parent company Genetiqe Pty Ltd, as part of internal administration and operations.
All third parties we work with are bound by confidentiality and data protection obligations.
6. Storing & Securing Your Info
Your data is stored securely in systems with access controls, encryption, and up-to-date cybersecurity measures. While no system is 100% foolproof, we take data protection seriously and work hard to keep your information safe.
7. Accessing or Updating Your Info
Under Australian privacy laws, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Withdraw consent or ask us to delete your data (where applicable)
To do any of the above, just email us at [email protected].
8. Third‑Party Links
We may link to other websites (e.g., tourism operators, booking services, or social media platforms). We’re not responsible for the privacy practices of those external sites. Always check their policies before handing over personal info.
9. Children’s Privacy
This site is not intended for children under 13 years old. We do not knowingly collect data from children. If we learn we’ve unintentionally collected data from a minor, we’ll delete it as soon as possible.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in tech, law, or our operations. When we do, we’ll revise the “Effective Date” at the top. You’re encouraged to review this page regularly.
11. Questions or Concerns?
We’re here to help. Reach out any time:
Genetiqe Pty Ltd
PO Box 6039, Maroochydore QLD 4575
Email: [email protected]
